Everyone who warned me, you were right! Webserve.ca does suck.
I’ve just been through a month of hell with them. My email and web site have been up and down for days. Even as I write this, I can’t get email. Plus they’re almost completely unresponsive to support issues. And when they do respond it’s pretty obvious that they have monkeys providing tech support.
I’m in the process of moving my site back to webnames.ca. Silly, foolish me. I’ve had years of excellent service from webnames.ca (and I used to work directly with John Demcoe before they even existed), why would I switch?
Now I can only hope I escape the endless post-cancellation credit card billings that webserve.ca seems to punish departing disgruntled customers with. I did spoof my card in their accounting interface, so hopefully that throws them off a bit.
I guess that’s a lesson: stick with what works, especially if it works well. Webnames.ca’s web hosting service isn’t as full featured as webserve.ca’s is, but that really doesn’t matter for somebody like me who’s just doing static hosting.