A couple hours ago I arrived back at my Mac to find the internet dead. I reset my ADSL modem and rebooted a few times to no avail. Based on my last incoming email and the RSS feeds in my reader, things went down at about 11:30pm.
An operator at Northwestel told me that, as far as they were concerned, everything was okay. She set me up with a trouble ticket.
It’s 3:15am now and some web sites are becoming accessible. Did my call shake things up, or is it just coincidence? It’s pretty pathetic to consider that end users might represent the company’s network monitoring system.
Either way, it doesn’t matter. The downtime was just enough for me to compose a grumpy column about the lame internet service in the Yukon (I’d originally intended to write about something that required online research, but was stymied by the outage).
Did anyone else in the Yukon experience connection outages overnight tonight (on Thursday)?