Ever since I RMA’d my first X60 Tablet last week I’ve been back to obsessing over what to replace it with.
Until this morning I thought I had that figured out. I was going to order model 6363HAU, with a high-resolution (1400 x 1050) display, 120 GB hard drive, and cellular modem for wireless internet access. Then I noticed a problem: on my reseller’s web site, that particular model’s specs identified that it has a low-resolution (1024 x 768) display.
Thus began a series of phone calls to Lenovo that has led me to conclude that Lenovo Canada’s marketing team is on a permanent lunch break.
I spoke to a guy named Rick at Lenovo Canada sales this morning. He assured me that the 6363HAU sported a 1400 x 1050 display. Moments later I received an email from my sales agent at Softchoice. She’d also called Lenovo; they’d assured her that the 6363HAU was a low-resolution unit.
I called Rick back and badgered him some more. He dug around in a variety of databases at Lenovo and found equal amounts of documentation that identified the 6363HAU as sporting either of the two displays. He took my email address and told me he’d go confirm the display specs with his technicians.
While I awaited his reply I browsed around the Lenovo web site some more and noticed that they’d updated it with some new Core 2 Duo X60 Tablet models. I didn’t put much credence in this as about a month ago the Lenovo US web site was accidentally updated with the Core 2 Duo models weeks before they were actually to be available.
However, check out the screen grab. The display specs for the “6363C7U” Core 2 Duo model, at the leftmost, are “SXGA+ TFT 1024×768”. Oops! It’s either one or the other, folks. Somebody better go call Lenovo Canada’s marketing people back from coffee.
I just received this email from Rick:
I confirmed the resolution
It definately does have the SXGA+ 1400 X 1050
So it looks like that’s the model for me, after all. It’ll be interesting to see what actually comes out of the box when it arrives, however.