We’re right on the cusp of the Palm Pre’s release onto the Bell network in Canada, but there are signals coming out of the States that we’d all be better off to skip it and wait for version 2 of this device.
Most reviews I’ve read rave about the Pre’s Web OS, but lament the crappy build quality of the hardware. And now the complaints and returns south of the border are pouring in. As one user on the PreCentral forums laments:
I am EXTREMELY disappointed with the build quality of the hardware and even mroe (sic) disappointed that Palm has not acknowledged it or starting fixing the issues. My first pre had a bunch of hotspots at the bottom of the screen, my second pre was sent to me by Palm and it turned out to be refurbished with the slider tracks all over the place, and finally I went into a sprint store to get a new one, but found a dead pixel when I got home.
(Is Palm Going To Have To Recall The Pre?)
That just doesn’t sound like a dream experience with a new device for me, no matter how great the OS.
So, even though I still consider it a major coup for Bell to be the inaugural Canadian network for Palm’s best chance at a second life, and I’d love to get my hands on a Pre, I’m starting to think I’ll keep my money in my pocket for the time being and wait till Palm either issues a second generation Pre with a decent quality hardware build, or just goes bankrupt under the weight of a recall.