Where is Northwestel’s network management practices disclosure?

Reading Michael Geist’s blog post, Canadian ISPs Fall Short In Meeting Net Neutrality Requirements, this morning I was reminded of the CRTC’s net neutrality decision last year, requiring Canadian ISPs to publish a disclosure of their network management practices.

The point of this publication is to make customers aware of what sort of traffic shaping and bandwidth adjustment practices ISPs might utilize to control access to the internet. For example, Bell limits access to P2P applications such as BitTorrent during certain hours.

I looked through Northwestel’s rather lamentable site this morning (which, it should be noted, features an ever-increasing number of dead links and broken application features–who’s managing that site, anyway? Anybody?) but came up empty handed.

Anyone seen or heard of Northwestel’s network management practices disclosure? They are required to have published it by now, and I’d be interested to read it.

4 thoughts on “Where is Northwestel’s network management practices disclosure?

  1. I’d be surprised if they’ve finished writing it (that is, the one for consumption by non-staff). Remember the default password they used to assign customers for webmail was a 3 letter city code followed by the last 4 digits of the subscriber’s phone number. It was trivial to check nearly anyone’s email, the password change rate being very low, and impersonate if one were so inclined. This policy didn’t change until their feet were held to the fire and public disclosure threatened.

    It is a credit to the citizenry of Yukon and NWT that no one actually took serious advantage of this negligent (in)security policy. (to the best of my knowledge that is. Gross violations may have happened and no one spoke up about it, being too embarrassed or something).

    In any case, this is a roundabout way of saying I don’t expect Northwestel to ever be forthcoming about anything without pressure and investigative digging.

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