I’ve just ordered the same quantity of the same book from two online book resellers: chapters.indigo.ca and amazon.ca. Both have confirmed they have the books in stock. I placed both orders simultaneously. Which will get me my books faster?
The books on amazon.ca were fully $5.75 cheaper than chapters.indigo.ca: $18 versus $23.75. But that’s not really surprising. Chapters.indigo.ca rarely beats amazon.ca on price. (I called chapters.indigo.ca’s customer service to ask if they’d price match and the rep I spoke to actually laughed at me, as though I’d made some insane request.)
Unfortunately, amazon.ca only had 3 copies in stock and I need 6 books by the weekend, so I decided to try this experiment: if I order the same books in the same quantities from these two online retailers, which will get me my books first?
For both orders I selected their fastest shipping method. That’s “Priority” at amazon.ca, with a shipping estimate of 2-3 business days. Chapters.indigo.ca calls it “Premium” and they estimate 2-4 days for shipping.
The total order at amazon.ca was $74.50 ($54 for the books, $16.96 for shipping, and the rest is GST). At chapters.indigo.ca the total was $87.90 ($71.25 for the books, $12.46 for shipping, and then GST).
It’s actually a remarkable difference in cost, from my view. I’m ordering the exact same titles from both retailers, yet I’m paying more than $13 extra to get the stuff from chapters.indigo.ca. Will that premium pay off in a more expeditious delivery? Stay tuned to find out… I’ll post here as I receive updates about my orders.
PS One way that chapters.indigo.ca has amazon.ca beat: online Interac payment. So a better way to pay for stuff online.