Well, look what just arrived in my Inbox, a day late and $31.40 short:
In my world, 100% is 100%. But apparently in Northwestel’s world it’s 104% – or is that extra 4% some sort of secret surcharge? Or maybe that’s the residual rate of error left over from last year’s hush-hush over-billing debacle?
Either way, it’s $31.40 I won’t get back.
One wonders, though: would I have gotten this notice at all if I hadn’t whinged about not having got it yesterday?